Last Updated: 09/20/2025
 

At work-ready.ca, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data. By using our services, you consent to the practices described below.
 

1. Information We Collect
 

We may collect the following types of information:

• Personal identification details (name, email address, phone number).

• Payment details (billing information processed securely via third-party providers).

• Career information (resumes, job history, LinkedIn profiles, career goals).

• Usage data (website interactions, cookies, analytics).

• Communication records (emails, messages, coaching notes, and call logs).
   

2. How We Use Your Information
 

Your information is used only for legitimate business purposes, including:

• Delivering coaching and program services.

• Processing payments and issuing receipts.

• Communicating updates, reminders, and program materials.

• Improving services and user experience.

• Complying with legal and regulatory obligations.
   

3. Sharing of Information
 

• We do not sell, rent, or trade your personal information.

• Data may be shared with trusted third-party service providers (e.g., payment processors, scheduling platforms, analytics tools) who support our operations.

• Information may be disclosed if required by law, court order, or regulatory authority.
   

4. Data Security
 

• We use industry-standard technical, administrative, and physical safeguards to protect your information.

• While we take reasonable measures to secure data, no system is 100% secure, and work-ready.ca cannot be held liable for unauthorized access, breaches, or incidents beyond our control.
   

5. International Users
 

• If you access our services outside Canada, your data may be transferred to and stored in Canada.

• By using our services, you consent to such transfers and acknowledge that Canadian privacy laws may differ from those in your home country.
   

6. Cookies & Analytics
 

• Our website may use cookies and analytics tools (such as Google Analytics) to track usage trends, improve performance, and personalize user experience.

• You can disable cookies through your browser settings, but some features of the site may not function properly.
   

7. Confidentiality of Coaching Sessions
 

• Any personal information shared during coaching sessions is treated as confidential and will not be disclosed without your consent, except where required by law.

• Clients are responsible for protecting their own login details, devices, and communication channels used to access services.
   

8. Your Rights
 

You may request at any time to:

• Access the personal data we hold about you.

• Request corrections or updates to your data.

• Request deletion of your data, subject to legal and contractual obligations.

Requests can be made in writing to info@work-ready.ca.
 

9. Data Retention

• We retain personal data only as long as necessary to deliver services, comply with legal requirements, or resolve disputes.

• Career-related data (resumes, notes, applications) may be retained for training and quality purposes unless a deletion request is submitted.
   

10. Third-Party Links

• Our website may contain links to external websites or platforms.

• work-ready.ca is not responsible for the privacy practices, policies, or content of external sites.
   

11. Limitation of Liability

• By using our services, you acknowledge that work-ready.ca is not liable for:

  • Security breaches beyond our control.

  • Data loss or corruption due to technical failures.

  • Unauthorized use of your data resulting from your own actions (e.g., sharing login info, using unsecured devices).
     

12. Updates
 

We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of services after changes constitutes acceptance of the revised policy.